A Chat Box Is Not a User Experience
The demo opens the same way every time. A screen. A box. A cursor blinking in it. The presenter says you can ask it anything. Sixteen months ago I wrote that I …
Sanjay Gidwani
Founder & CEO, Kosmos AI Labs
Building intelligence into enterprise execution
Latest
All writing →Dumber Models Are Enough
I get the hallucination question a lot. At Dreamforce, I got it again. This time it was someone from a large GSI. They asked which models we use. My answer was …
Where the Lane Is
My first Dreamforce was 2009, maybe 2010. It started with booth duty.
Rollback Assumes One System
An agent did its job. It read the ticket, decided the customer was blocked, moved the ticket to a new queue, posted a summary in the support channel, updated …
Worth Confirming
Most AI deployments this year have settled on the same safeguard. A person sits in the loop and confirms before the system acts. The policy took about a year to …