You Can Only See to the Bend
The most quoted poem in American business gets remembered for its last three lines. The road less traveled. The difference it made. That is the retrospective, …
Sanjay Gidwani
Founder & CEO, Kosmos AI Labs
Building intelligence into enterprise execution
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All writing →In an Ocean of Agents, Almost Nobody Is Agentic
Every company I talk to can tell me how many agents it has deployed. Almost none can tell me what changed about the work. That gap hides inside a word. Agentic …
Redesigning the Work Nobody Scoped
A support rep at a mid-size software company used to spend twenty minutes drafting a reply to an escalated ticket. She uses AI now. The draft takes four …
The Trail Governance Assumes Was Never Built
Twelve months ago, agents sat inside a small fraction of enterprise applications. Gartner now projects that by the end of this year, forty percent of enterprise …
Observability Was Never Built to Explain Judgment
An agent made a call this week. Somewhere, on some team, it routed a ticket, picked a tool, closed a loop the wrong way. Someone opened the dashboard expecting …