Silence Is an Output
A ticket comes in. The routing model reads it and finds nothing it has seen before. It returns no category. The ticket lands in the intake queue with a blank …
Sanjay Gidwani
Founder & CEO, Kosmos AI Labs
Building intelligence into enterprise execution
Latest
All writing →The Model That Won't Talk
Two weeks ago I wrote about the hallucination question. Someone from a large GSI asked which models we use. I said we have the context, so we use a dumber …
A Chat Box Is Not a User Experience
The demo opens the same way every time. A screen. A box. A cursor blinking in it. The presenter says you can ask it anything. Sixteen months ago I wrote that I …
Dumber Models Are Enough
I get the hallucination question a lot. At Dreamforce, I got it again. This time it was someone from a large GSI. They asked which models we use. My answer was …
Where the Lane Is
My first Dreamforce was 2009, maybe 2010. It started with booth duty.