Dumber Models Are Enough
I get the hallucination question a lot. At Dreamforce, I got it again. This time it was someone from a large GSI. They asked which models we use. My answer was …

Founder & CEO, Kosmos AI Labs
Building intelligence into enterprise execution
I get the hallucination question a lot. At Dreamforce, I got it again. This time it was someone from a large GSI. They asked which models we use. My answer was …
My first Dreamforce was 2009, maybe 2010. It started with booth duty.
An agent did its job. It read the ticket, decided the customer was blocked, moved the ticket to a new queue, posted a summary in the support channel, updated …
Most AI deployments this year have settled on the same safeguard. A person sits in the loop and confirms before the system acts. The policy took about a year to …
The industry got what it asked for. AI is embedded in the CRM, the ticketing queue, the deployment pipeline, the inbox. Nobody opens a separate tool. Nobody …