The Ritual Changed Hands
I went looking for a date this week. Sometime in 2025, I stopped opening every chat by typing my priorities. I wanted to know which week. There isn’t one. …

Founder & CEO, Kosmos AI Labs
Building intelligence into enterprise execution
I went looking for a date this week. Sometime in 2025, I stopped opening every chat by typing my priorities. I wanted to know which week. There isn’t one. …
A ticket comes in. The routing model reads it and finds nothing it has seen before. It returns no category. The ticket lands in the intake queue with a blank …
Two weeks ago I wrote about the hallucination question. Someone from a large GSI asked which models we use. I said we have the context, so we use a dumber …
The demo opens the same way every time. A screen. A box. A cursor blinking in it. The presenter says you can ask it anything. Sixteen months ago I wrote that I …
I get the hallucination question a lot. At Dreamforce, I got it again. This time it was someone from a large GSI. They asked which models we use. My answer was …